FAQ

The El Fuego Fire Pit developed by the Crop Candle Company, is the most efficient and effective fire pit in the world. Emitting only 1.4kg of Carbon /hr makes it the most eco-friendly Fire pit on the planet. It will burn for hours producing a consistent flame that is both hypnotic and therapeutic. This amazing flame needs no attention and will dance at the same height without being tendered to unlike other firepits. No wood smoke is the big winner, making it the first choice for Small gardens, picnics, camping and general use. Small enough to transport and big enough to heat the intended audience. The El Fuego design is of natural wood, which is in keeping with the 100% natural fuel made from vegetable wax which has been sustainably sourced and gives out practically no smoke. If it’s the Smoke and smelling of bonfires at the end of the evening this is truly the new flame of your life.

See below hope they help.

How to Light https://youtube.com/shorts/wOwwFdTfWpI?feature=share

How to Put Out https://youtube.com/shorts/JmGEGoCpPNE?feature=share

New Accessories  https://youtu.be/XpyTTvYbVNA

Not Lighting: https://www.youtube.com/shorts/GO8Gky4Ilso

Is it suitable for using on decking and grass?  Yes it is . The Crop Candle can and Drum itself does get very hot obviously like most firepits. We suggest that when burning on grass or wooden decking you put a heat resistant tile or wooden plate under the burner to avoid it scorching.

How easy is it to extinguish / Very, Just put the lid back on the Candle and it goes out immediately.  If you have a Tabletop then you can use this to put it out. See video https://youtube.com/shorts/JmGEGoCpPNE?feature=share

Does the wax in the container remain solid or does it turn to liquid?  There is 6.5kg of wax, the part that’s burning turns to liquid (Similar to a normal candle) the rest remains solid until the last hour.

Can you use the 8hr refills on their own? No! You will need to use the initial 12hr Container or you can upgrade to the new Fire Drum. When it is empty all you do is drop the refill into the empty container and use again.

How many times can you refill the original containers? We recommend 2-3 full burns before you should upgrade to the Fire Drum. See Upgrade Video. https://youtu.be/XpyTTvYbVNA

Does it come with a guarantee? Yes we guarantee it burns well and hot.

What is the wax made of? 100% biodegradable vegetable was which has been sustainable sourced from recommended audited suppliers.

Can the Crop Candles be used without the Burner? We do not recommend it as they could tip over. Once they are placed into the Burner they are more secure and much safer.

Wear and Tear: The Firepit is made from a composite called MGO, this will withstand extreme heat produced from our candles. After the first Burn you may see some cracks. This is Normal. The extreme heats create movement between hot and cold, nevertheless the composite is structured to deal with this movement. It will not affect the performance. Like Chimineas and ceramic ovens there will be cracks that appear.. How to reduce this? The Fire Drum which is dropped into the top rim will help protect the sides and keep it neat. It also produces more flame.

How did we come up with this amazing Idea? The Crop Candle Company is part of Sustainable Wines of Great Britain and sits alongside the likes of Marks and Spencer’s and Waitrose. We provide UK vineyards with an Eco friendly solution with our Crop Candles that heat up vineyards during the frost season to protect the bud freezing frost. The 30,000 kjs/hr of heat produced such an amazing flame and heat that we decided to design a casing which would be safe for consumers to use the Candle in a sociable environment. We called it the El Fuego Fire Pits the world’s first wax alternative fuel for domestic use. Now with a secured Patent the El Fuego is now going global due to its incredibly low CO2 emission and no woodsmoke pollution is making it a new revolution in the firepit community. We plan to have new designs cooing out soon, so watch this space.

Please join us on this incredible journey